We will rework graphics for you as needed, but JPG, JPEG, PNG, and PLT are preferred file sources. Please no ZIP or RAR compressed files. Also, the higher the quality/definition (pixels) an image has the better.
Lasers do not engrave in color. Even though we can shade metals to silvers, golds and even black, depending on the metal, still think BLACK AND WHITE.
Be realistic when it comes to your graphic…for instance, a wedding photo engraved the size of a postage stamp will not render well. A general rule of thumb is this: find your graphic on Google, shrink it down on your screen to the size you'd like it to be engraved...if it's hard to recognize on your screen, it will be hard to recognize on the finished product.
We will email you for payment once the work is complete. We accept most credit cards.
Return shipping will be included in the charges for exact shipping charges. We will apply insurance, tracking, and signature required with your return shipping.
We try to return items within a two to three-week time frame. Orders are worked on in the order they are received.